Miten voimme auttaa sinua?

Voit jättää meille yhteydenoton joko kirjautuneena tukiportaaliin tai ilman.

Rekisteröidy ja kirjaudu välittääksesi tukipyyntösi. Kirjautuneena näet tukipyyntösi etenemisen ja edelliset pyyntösi. Kirjaudu

Tai rekisteröidy tästä

Jätä yhteydenotto ilman kirjautumista

Ota Yhteyttä

How can we help you today?

Your email address

Company name

Business ID

First and lastname

Enter a short descriptive title for your support request

Select the option that relates to your support request

By giving detailed information about the issue, you can speed up the ticket handling process

Choose from options

Original invoice number

When invoice was sent? (time and date)

Who send the invoice? (company name and business ID)

Who is the recipient of the invoice? (company name and business ID)

From which software was the invoice sent?

Which e-invoice operator the recipient of the invoice has?

Bank name to which salary slip should be delivered

Sender address

What was sent?

Was the invoice paper invoice or email invoice?

Email topic

Did you receive the email delivery confirmation message from the scanning service? (Yes/No)

What was the content of the delivery confirmation message? (possible error message)

To whom was the e-invoice being sent? (company name and business ID)

To which e-invoice address was the invoice being sent?

What is the operator of the recipient?

I wish to terminate the following services

I wish to terminate my Laskumappi-account

Reason for termination

The day from which the termination starts

Termination period for billing customers is 3 months. For online stamp credit customers services, can be terminated immediately. Online stamp credit customers are advised to check the balance of their online stamps before termination, as they are not refundable and cannot be transferred to another customer. Negative balances will be charged retroactively.

Do you wish to open one or several e-invoicing services?

Name of the estate manager ( Housing associations only)

Company/Housing association name and Business ID

Account number IBAN

E-invoicing already in use in previous system or through estate manager?

Current e-invoice sending address

Current e-invoice operator

Current e-invoice identifier

Description

Please describe the content of your request. If you get an error message, tell us what it says. Add the attachment if needed.

Attachments

Add file or drop files here